We want you to love every piece from Shades! 💖

Here’s how to make sure everything’s perfect:

🛍 Before You Pay:

When the courier arrives, please check your order carefully while he’s still waiting.

• Love it? Keep it & enjoy!
• Not happy? Just pay the shipping fee and return it right away.

⏳ Refund Policy:

If you decide to refund after the courier leaves, you have 24 hours to request a refund and pay the shipping fees (applies for the first and second time only).

⚠️ This is the only way to refund your order.

🔄 Exchange Policy:

• You have 1 week to request an exchange.
• If your order has any defect, we’ll replace it free of charge (we’ll cover shipping).
• If you simply want a different size or product, you’ll only pay the shipping fees.