Here’s how to make sure everything’s perfect:

🛍 Before You Pay:

When the courier arrives, please check your order carefully while he’s still waiting.

• Love it? Keep it & enjoy!
• Not happy? Just pay the shipping fee and return it right away.

⏳ Refund Policy:

If you decide to refund after the courier leaves, you have 24 hours to request a refund and pay the shipping fees (applies for the first and second time only).

⚠️ This is the only way to refund your order.

🔄 Exchange Policy:

• You have 1 week to request an exchange.
• If your order has any defect, we’ll replace it free of charge (we’ll cover shipping).
• If you simply want a different size or product, you’ll only pay the shipping fees.

Turn your shopping into rewards! ✨

💡 How It Works:

• 🛍 1 Point for every EGP 1 you spend
• 📸 +50 Points when you follow us on Instagram
• 👍 +50 Points when you follow us on Facebook
• 👯 +1000 Points when you refer a friend who buys

🎯 Goal:

Collect 1000 Points = Get Exclusive Discounts & Rewards 💖

Rewards

• 5% off — Post a review on our Facebook Page.
• 10% off — Share photos wearing your Shades piece.
• 15% off — Share a short video styling your Shades look.

How to redeem

1. Post on Instagram/Facebook/TikTok.
2. Tag our pages on social media.
3. Send us the post link via WhatsApp or email.
4. We’ll verify and send you your discount code.

We’ll get your order ready in just 2–5 working days (Sat–Thu, excluding public holidays).

🚚 Shipping Made Simple

We calculate the best shipping rate for you right at checkout based on your location.